Contact Us

We're here to help you with any questions you may have. Reach out to us and we'll respond as soon as we can.

Contact Information

We're available by text.

Phone: 830-850-1515

Email us

We're available by email.

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FAQs

Here's what people are asking

  • Real-Time is the ultimate platform in real estate today, enhancing the buying and selling process for both agents and their clients.

    Realtors subscribe to RT and receive access to a private portal that organizes all prospects, pending files, and past clients.

    Realtors then provide their clients with an app to be downloaded that gives them one place with everything they need for their transaction:

    • a live timeline,
    • reminders of time-sensitive tasks for the client
    • access to copies of important documents

  • Real-Time was designed by a fellow realtor who was frustrated with the current transaction management options and with not having anything to give clients that gives them one place with everything they need. With Real Time, your clients don't need to dig through emails, text, or folders to find the document they need.

  • Real Time is one of the first of its kind that benefits not only the Realtor but the client as well, ensuring that your client always feels up to date. Real Time is for Realtors who desire organized files and satisfied clients.

  • Yes, Real time can used by a team with a one-shared log in but we suggest each agent to have their own profile in most cases.

  • Yes, the agent would share their log in with their assitant. Real Time TC will be coming to the Market in 2025

  • A home anniversary is the yearly celebration of your client's purchase date. Real Time will keep track of which month and how many years.

  • Yes, there is a bulk Upload button option. On anniversary page there is a button, or you can watch our tutorial video as well

  • $75 per month, no contracts. You can cancel anytime.

  • We are proud to answer this question. To reach us, text 830-850-1515 or email support@therealtimeapp.com. We pride ourselves on customer service and will get back to you as quickly as we can.

  • Agents will send their clients the invitation through their email, and clients will have access to the online portal through a web-based app. The IOS and Android app is coming soon!

  • Indefinetly. The client will have access to the portal for as long as the agent allows.

  • Feel free to send in feedback; press the feedback button in the bottom right corner, or if you need immediate assistance, feel free to text at 830-850-1515 or email us at support@therealtimeapp.com